About 10 years ago I use to visit their 3 stores on a regular, the local store got most of my money though. I got to know a few employees, and eventually the owners brother, Ray, who was in charge of stocking the fish - so I got to see him once a week.
The most remote location to my home is no longer there, and I visited a different store accross from Potomac Mills Mall. I saw a fish that sparked interest, and I began to inquire about the water parameters of the tank that the fish was in. With attitude, I got a half assed answer. I decided not to spent 75-100 dollars that day because of the unfriendly response from the asshole girl.
Disgusted, I tried to get in contact with Ray, by contacting the manager of that store. She gave me attitude because I accidentally said I wanted to speak with the owner, Ray, but Ray's brother owns the store... She gave me the brick wall.
I called their other store, spoke to their manager, and she was a bitch to begin with. I precariously asked about getting in contact with Ray, or his brother. I got nothing but her bitch ass attitude so I hung up.
I'll never spend another cent there ever, nor will I step foot in one of their stores, and the only review that I'll give to this store is the one you just read.
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