Boutique Pets - 9053 Garland Road near the intersection with Buckner Boulevard. Telephone: (214) 321-1219. Excellent store that should be of great interest to collectors of SA/CA cichlids and 'Pleco'-type catfish. Offers a good selection of freshwater and saltwater fish and freshwater plants. Great prices on large aquariums too! Occasionally there are disease problems with fish from this store but overall the quality of the fish is very good. Staff is fairly knowledgeable and very helpful. I give this store an A for selection, an A- for quality and an A for price.
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Boutique Pets - Dallas, TX By Fruitbat
#2
Posted 20 March 2006 - 12:20 PM
Well I called there the other night, the day they had the big sale and I wanted to see if any arowanas were left. The lady told me that she was instucted not to transfer any calls. I ask why and she said that this was their big sale day and the couldnt be bothered. This pissed me off to no end. What if I had a problem with a sick fish? I called back and asked again if I could talk to someone in the fish department and she rudely told me NO she cannot transfer calls. I flipped out and told her that it seems they are far more concerned about the almighty dollar than they are about customers needs. This store has been banned in my opinion and will never go there to buy anything. The nerve of a company that refuses to help a customer. This makes no sense to me. I have been to many grand openings and sales events where the employees were more than happy to help. But not this place. Keep this in mind when visiting this shop. Not a good sign.
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